Shop with confidence – if your gear isn’t the right fit, you’ve got options.

30-Day Money Back Guarantee

If your order isn’t quite what you expected, you can return it within 30 days of receiving it.
Return shipping is paid by the customer.

Start a Return

To begin a return, log in to your account and click “Start a return” under your order.
Follow the steps and send the item to our return address:

Return Address:
PO BOX 400, Hastings VIC 3915, Australia

Item Condition

Returned items must be:

• Unworn

• Unwashed

• Tags attached

• Free from marks, scents, or pet hair

Used, damaged, or altered items cannot be refunded.

Faulty or Incorrect Items

If your item arrived faulty, damaged, or not what you ordered, contact us through our Contact Page.
We’ll sort it out quickly and cover reasonable return postage costs for faulty items.

Australian Consumer Law

Nothing in this policy overrides your rights under Australian Consumer Law.
If a product is faulty or not as described, you may be entitled to a repair, replacement, or refund.

Return Rules Summary

• Returns accepted for 30 days

• Customer pays return shipping

• No restocking fees

• No final sale items

• Items must be unworn, unwashed, and in original condition